Policies:
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Booking Your Appointment
To ensure your preferred appointment time, it is recommended you schedule your self-care experience with as much advance notice as possible or at the conclusion of your last experience. All appointments are subject to availability. Please contact me directly or book your appointments online. You will receive a confirmation of your appointment time.
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Personal Matters
Please inform us of any health conditions or pregnancy at the time of booking so we may customize your experience based on your personal needs.
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Cancellation/Late/No-Show Policy
Life happens, things come up. Everyone’s time is valuable. 24 hours' advanced notice is required when canceling an appointment. I will try to the best of my ability to reschedule you as soon as possible. If you are unable to give the 24 hour notice, or fail to contact me at all, you will be charged a $50 fee. If your service is pre-paid or you are using a package, the same policy applies. Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, it will be determined if there is enough time remaining to start a treatment. Please arrive five to ten minutes before your scheduled appointment to allow time for parking, using the restroom, consult, and filling out an intake form if needed.
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No Children
No babies/children are allowed during normal business hours unless there is a special event being held.
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Proper Etiquette
Any inappropriate behavior, violence, disrespect, or sexual misconduct will not be tolerated and will be reported. Legal action will be taken. All services are therapeutic in nature. If a situation occurs during a service, it will be terminated and the client will be responsible for the full-service value, and denied future service.
Please refrain from any alcohol or drug use before any session.
If you are sick, or have any contagious conditions please inform me as soon as you can before your appointment. Please allow at least 24 hours to be symptom free. If you are wondering if you should cancel or not, please message me so we can talk it through.
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Gift Certificates
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Payments and Gift Certificates
Payments are accepted in the form of Cash, Check, Credit cards, Venmo and Gift Certificates. Gift Certificates contain value which may be used to purchase products and services at face value. Gift Certificates cannot be used to purchase other gift Certificates. All payments are due at the time of service. Gift Certificates must be presented at time of purchase and the available balance will be applied to the transaction.
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Products and Returns
Quality and satisfaction are essential elements for you being happy with your products. In the event you are not satisfied with your purchased product, any unopened retail products may be exchanged with the original receipt.
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Infrared Sauna
YES / NO Do you have a heart pacemaker or any other battery operated or electrical implant?
YES / NO Are you pregnant or breastfeeding?
YES / NO Do you currently have a fever, infection or injury?
YES / NO Have you recently had high blood pressure, a heart attack or other cardiovascular problem?
YES / NO Do you have a history of dizziness, fainting spells, heat sensitivity, narcolepsy or seizures?
YES / NO Do you suffer from any bleeding disorders?
***If you answered YES to any of these questions it is not recommended that you use the infrared sauna at this time. ***
*Sauna sessions should be limited to no more than 30-45 minutes.
*Drink plenty of water before, during and after your session.
*If you experience pain and/or discomfort, immediately discontinue and exit the sauna.
*If you have questions regarding any medications, consult with your doctor before using the infrared sauna.
*Do not use drugs, tobacco, or alcohol prior to or during the sauna session.
*No one under the age of 18 is permitted in the far infrared sauna.
*If you have a medical condition or are on any prescription medications and have questions, consult with your physician before using the infrared sauna.
*Discontinue the use of the sauna if you feel light-headed, dizzy, heat exhausted, or unwell.
*Please bring your own cotton socks.
*You may wear your own breathable cotton clothes.
*There will be a cotton wrap provided or sheet provided.
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